Welcome to The Teez Shop Before you place an order, we kindly ask you to review and understand our Terms and Conditions. By accessing and using our website, you agree to comply with these terms. If you disagree with any part of these terms, please do not use our services.
1. Product Quality and Specifications
We strive to provide the best quality products to our customers, ensuring each item is crafted with care and precision. However, as with any print-on-demand service, please be aware of the following:
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- Fabric Quality: While we offer high-quality cotton fabric sourced from trusted vendors, there may be slight variations in color and size, which are a result of production and sourcing processes. Please note that the fabric and print colors may not always match the mockups or hex codes provided, as color representation can vary due to factors such as screen settings and printing processes.
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- Sizing: We make every effort to ensure accurate sizing, but please note that some garments may fit differently than standard sizing charts. It’s always a good idea to consult our sizing guide before purchasing.
2. Print Quality
We take great pride in our print quality, which we believe is one of the finest available in the market. Our prints are clear, vibrant, and durable. However, we do encourage our customers to note that the placement of prints may vary from our standard designs or mockups, as we aim for designs to be centered on the apparel. If specific positioning is crucial for your design, please reach out to us before placing an order.
3. Order Processing and Shipping
Our goal is to process all orders efficiently. However, due to high demand or production schedules, the processing time for any order may vary:
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- Processing Time: Typically, our processing time may take 3 to 4 days. However, depending on order complexity, availability of stock, and other factors, this may extend.
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- Shipping: We ship all over India. Please note that delivery times may vary depending on your location and the shipping service used.
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- Order Delays: While we strive to meet deadlines, unexpected delays may occur. If your order is delayed, we encourage you to reach out to us. We will do our best to keep you updated on the status of your order.
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- Defective Items: In the rare event that you receive a defective item, please submit a return request promptly. We strive to resolve all issues quickly and efficiently, but note that replacements may not be possible for all defective items in certain situations. You can check out Return and Refund Policy.
4. Return and Refund Policy
You can request a return and refund within 2 days of delivery through the “Orders β View” tab in “My Account.” After review and pickup, a full refund will be issued to the original payment method.
5. Limitation of Liability
By purchasing from Store.theteez.in, you acknowledge that our liability is limited to the value of the item(s) purchased. We are not liable for any losses or damages that result from delayed shipments, defects in non-customized products, or any other issues that are outside our direct control.
6. Changes to Terms and Conditions
We reserve the right to update or change our Terms and Conditions at any time. All updates will be posted on this page, and it is your responsibility to review this page periodically to stay informed of any changes.
By using our website and placing an order, you agree to adhere to these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.
